Cancellation policy

Cancellation policy & cancellation form

Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:A. Cancellation policyRight of cancellationYou have the right to cancel this contract within fourteen days without giving reasons.the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. In order to exercise your right of revocation, you must inform us (NZG NürnbergerZinkdruckguss-Modelle GmbH, Sigmundstraße 147, 90431 Nürnberg, Germany, Tel.:+49 - (0)911- 65 96 50, Fax: +49 -(0)911- 61 17 76, E-Mail: [email protected]) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form, which is not mandatory, but it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period in order to comply with the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. The same means of payment that you used for the original transaction will be used for this repayment, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to make any refund until we have received the Goods or until you have provided evidence that you have returned the Goods, whichever is the earlier, and you must return or hand over the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this Agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the condition, properties and functionality of the goods Exclusion or premature expiry of the right of withdrawalThe right of withdrawal does not apply to contracts for the delivery of newspapers, journals or magazines with the exception of subscription contracts. The right of revocation does not apply to consumers who do not belong to a member state of the European Union at the time of the conclusion of the contract and whose sole place of residence and delivery address at the time of the conclusion of the contract is outside the European Union.General information1) Please avoid damage and contamination of the goods. Please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use protective packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage by using suitable packaging.2) Please do not send the goods back to us freight collect.3) Please note that the above-mentioned numbers 1-2 are not prerequisites for the effective exercise of the right of withdrawal.

B. Revocation form

If you wish to revoke the contract, please fill out and return this form to NZG Nürnberger Zinkdruckguss-Modelle GmbHSigmundstraße 14790431 NürnbergGermanyFax: +49 -(0)911- 61 17 76E-Mail: [email protected] I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Consumer's address

Consumer's signature (only in the case of communication on paper)


(*) Delete as appropriate